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CHS News

 Keep up to date with  the latest news and product updates about the Clear Heater System!

8/1/2018

Logicor's new Water And Serviced Heating Contract

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Logicor launches a new service for its existing and new customers alike.

Say "Goodbye" to unexpected Energy Bills and Hello WASH!

It's our Water And Serviced Heating
Contract that will see customers with both our heating and hot water systems having the energy to run them heavily subsidised to the point that they may well be free for some customers.

The idea for our 'WASH' was developed for customers who needed their old heating or inefficient systems replaced but didn't want to face a huge upfront cost.

Please get in touch to find out if you are eligible for our fantastic offer.

19/7/2017

Logicor's eMeters to be launched very soon

Logicor eMeter
The new Logicor eMeter will hit the market very soon following completion of its safety standard certification: IEC EN 61010-1: 2010; EN 61326-1: 2013 & FCC CFR 47 Part 15B.

It complements our ILHWS and CHS systems by picking up all energy being used in a home but unlike other meters on the market our eMeter measures in Watt seconds as opposed to kWh so it’s very accurate.
When installed, it is measuring energy usage constantly and reporting that energy usage back to the user. It is integrated into our application so users can benefit from seeing how much energy their home is using and not just the energy usage of their CHS and ILHWS systems.

4/7/2017

2nd Generation CHS Panels will play your favourite music

The first of several new features of Logicor's second generation CHS panels has been revealed:  Bluetooth connectivity to its 5 onboard speakers.

Customers will be able to select via the Logicor application on their phones or tablets, any music stored on that device and have their CHS heating system play that back. Three playback options will be available:
1. Playing the same music in each room throughout their homes;
2. Playing different songs in each room;
3. Using the "follow me" function to have your music playback follow you around your home as you move from room to room.

Customers with the generation one CHS system will be able to upgrade all or some of their heater bases so all customers will be able to have this feature regardless of the age of the CHS systems. The generation two CHS system has a host of additional features that will be announced here as we move closer to a launch date.

Watch the video to see how it works.

3/4/2017

App update now displays full cost information and more

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After the successful launch of our mobile App earlier this year we now have the first update with new features.

Customers can now view on their mobile device what it is costing to use our heaters as well as the power consumption. It also allows users to see the power usage broken down into heating, hot water and if they have an e-meter the power consumed by their entire house too.

This update takes into account users we have in different countries and allows for multiple currencies.

There are also national average data which allows a customer to see how they are doing against all logicor customers nationwide.


Read More

8/3/2017

CHS Control Panel Updates

The CHS control panel has several new features based on customer feedback. The first is a new home screen or status screen (press the House Icon in the left hand menu). This new optional status screen provides a simpler method of increasing or decreasing the global temperature setting on your Clear Heater System or InLine Hot Water System by pressing the red UP, or blue DOWN arrows.

The new status screen can be enabled or disabled on your control panel by selecting: Main Settings /  Screen Options / Enable or Disable Simple Screen

The other main feature in the update is the ability to change the individual surface temperature of each Clear Heater panel via 'Individual Settings'.

The normal surface temperature of a heater unit during operation is 70°C (158 °F). You may wish to increase the normal surface temperature in a particularly cold environment.
You could decrease the normal surface temperature where it may be considered to be safer to have lower surface temperatures; in a child’s bedroom or with elderly or vulnerable people for example.

All control panel software updates will automatically be downloaded when your control panel is connected to the internet.

18/1/2017

Suspended Ceiling Mounted Heaters

Today we began testing our new suspended ceiling mounted heaters.
These new ceiling heater units are designed to fit into a standard 600mm suspended ceiling section, which are frequently used in the office environment. Full customization through choice of colour, text and images will be possible; the example in the image here is silver.
Suspended ceiling mounted heater
These new ceiling mounted heaters will be 500 Watt units with the new Bluetooth enabled Generation II PCBs, designed to run with our new Generation II Control Panels and the individual wall mini Control Panels. This gives the ability to work fully with our current and future product range.

13/12/2016

Mobile App for your Clear Heater System

Logicor's new mobile app will be launched for the beginning of 2017 to give customers more control over their Clear Heater System (CHS) and InLine Hot Water Systems (ILHWS).

Read More

28/11/2016

New Technical Support Line now available for our customers

General Enquiries

Logicor (CH) Ltd
Unit 7 Thornes Office Park,
Monckton Road, Wakefield,
WF2 7AN United Kingdom

01924 385 659

info@clear-heater.co.uk

Technical Support

Mon-Fri: 08:00-22:00
Sat-Sun: 09:00-17:00
Bank Holidays: 09:00-17:00
 

07739 33 94 26

TechSupport@logicor.co.uk

Logicor has expanded its support service for customers of the Clear Heater and InLine Hot Water Systems with a new Technical Support Hotline.

The new number  07739 33 94 26 is available from 0800 - 2200 weekdays, and 0900 - 1700 at weekends and Bank Holidays. A new dedicated email address will also serve to focus support queries and provide  quicker response times.
A member of the Logicor Team will be available at these times to assist customers with technical queries relating to installed Clear Heater and InLine Hot Water Systems. The current office number,  01924 385 659 will continue to serve for all general enquiries during office hours.

11/7/2016 0 Comments

Control Panels to receive messaging function

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Logicor have now brought customers who use our InLine Hot Water System or Clear Heater System the ability to receive instant messaging direct to their control panels.

This will help to focus our customer service to the specific needs of the customer with customer specific messaging to individual or group of control panels in the home. This opens up a new phase in our ability to respond direct to customers via the comfort of Logicor's control panel.

All control panels connected to the internet will automatically receive the free product update in the coming weeks.
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2/5/2016 0 Comments

Control Panels and Heater Unit move towards Bluetooth and 4G

We are now developing future CHS heater units and ILHWS hot water units to communicate with control panels via Bluetooth technology.

This will coincide with a new main Control Panel that has both Bluetooth and 4G capability allowing each heater system to communicate and receive updates independently of the customer's own WiFi connection.
Future mini control panels will also feature Bluetooth. These can be installed in each room to make it quicker and more convenient to adjust the temperature of each room or water without going to the main control panel.
The new PCB unit for the heater panel is shown on the right here.
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Logicor (CH) Ltd.  Unit 7, Thornes Office Park, Monckton Road, Wakefield, WF2 7AN, United Kingdom

Logicor (CH) Limited is an Appointed Representative of Improveasy Ltd., a company registered in England and Wales (Co. Reg. number 7807352). Registered Office: Manchester Business Park, 3000 Aviator Way, Manchester M22 5TG. The firm is authorised and regulated by the Financial Conduct Authority (FRN 708623). The firm is authorised as a Broker, not a Lender, and offers credit facilities from a panel/one lender. The credit is subject to application and status.

For our privacy policy click here.
For our complaints policy click here.

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CHS : GB 1705471.9, Worldwide PCT/GB2014/050913 and  Great Britain 1315141.0 Patents Pending; Conforms to UL Standard UL 499 & Certified to CAN/CSA E60335-2-30 & WO2019/025756
CHS & ILHWS : PCT/GB2018/050571
ILHWS : GB 1705471.9, Worldwide Patents Pending and Great Britain 1704497.5 Patent Pending;  Worldwide PCT/GB2018/050541, WO2018/172729
LCHIC : WO2018/185454


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